Chief Operating Officer, CAI
As CAI’s COO, Rich is responsible for global operations of over 600 engineering professionals. A creative thinker and hands-on senior consultant with 38 years of experience leading operational excellence efforts in both manufacturing and service organizations. He is driven to form and build high-performance teams. He guides customers to develop unified strategies that ultimately improve their organizational management, enterprise agility, human performance, and asset management practices. An experienced lean six-sigma subject matter expert, he is personally credited with the lean transformation of 9 manufacturing sites and mentoring over 34 manufacturing sites in advanced lean operations and World Class Manufacturing operations.
Richard’s leadership roles began in the US Navy submarine force. He held several key operations leadership roles in three manufacturing companies prior to joining CAI.
He is currently studying for a Doctor of Engineering at George Washington University where his research focuses on high reliability organizations. He holds an MBA from Southern Methodist University and a Bachelor of Science degree from Columbia College.